Terms of Service

Welcome to 911 Comics!

At 911 Comics, we are passionate about comics and dedicated to bringing you the best in collectible issues. By accessing or purchasing from www.911comics.store, you agree to the following terms and conditions. Please read them carefully before making any purchases.

1. Purpose

The purpose of this site is to offer comic books for sale, provide information to collectors and enthusiasts, and share exciting updates on new collections and comic-related news.c v

2. Purchases

All purchases are made through our online store. We accept payments through secure payment gateways, which support credit card payments and other online payment options. Once your payment is processed, you will receive a confirmation email with your order details.

3. Shipping

At present, we only ship within South Africa. We offer several shipping options to suit your needs:

  1. Collection: Available from Constantia, Cape Town. You will be notified when your order is ready for collection.
  2. Postnet Branch to Branch: Your order will be shipped to a Postnet branch of your choice. 
  3. PUDO Locker to Locker: Your order will be placed in a convenient PUDO locker for collection.
  4. Courier Guy Door Delivery: Your order will be delivered directly to your door by The Courier Guy.

All shipping options are fully tracked, and you will receive tracking details once your order has been dispatched. Shipping costs will be calculated at checkout based on the shipping method you select.

Deliveries are packed weekly and typically arrive in 3-5 working days once despatched.

4. Refunds and Returns

Due to the sensitive nature of comic books, we do not generally accept returns or refunds. We ensure that all comics are carefully handled and shipped to you in the condition described at the time of purchase.

Exception: If the wrong comic book is sent or there is damage due to shipping (with proof of damage upon receipt), please contact us within 7 days of receiving the item, and we will work to resolve the issue.

Please ensure that you read all descriptions and check photos carefully before making a purchase.

5. Privacy Policy

We take your privacy seriously and are committed to protecting your personal information. We adhere to both South Africa's Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR).

  • Collection of Information: We collect personal information, such as your name, email, and shipping address, to process your order.
  • Use of Information: Your information will only be used for processing orders and communicating updates related to your purchases.
  • Data Protection: We employ security measures to protect your personal data from unauthorized access. Your payment information is securely processed by third-party payment gateways and is not stored by 9-Eleven Comics.
  • Third-Party Sharing: We will not share your personal information with third parties, except as necessary to fulfill your order (e.g., sharing your shipping details with courier services).
  • Right to Access/Erase: You have the right to access, correct, or request the deletion of your personal information. To exercise these rights, please contact us at [email/contact details].

6. Changes to Terms

We reserve the right to update or modify these terms at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review the terms regularly. Continued use of our website after changes are made constitutes acceptance of the updated terms